FAQ
About Us
What is Decaf Before Death?
We're your source for exceptional decaf coffee in the UK, offering:
- A Quarterly Discovery Box: 4 x 60g bags of premium decaf from world-class roasters
- Monthly Subscriptions: Full bags of carefully selected decaf delivered monthly
- One-off Coffee Drops: Individual bags of decaf and low-caf options
- Decaf Before Death Roasters: Small batches of delicious decaf we source and roast
What makes your coffee different?
We are passionate about decaf and low-caf coffee and always on the lookout for the best possible options! We specialise in exceptional decafs, selecting coffees for their distinctive flavours and exceptional quality. No dark roasts or generic chocolate-nutty notes here!
Our Subscriptions
How does the Discovery Box work?
- 4 unique decafs (60g each, 240g total) every quarter
- Ships at the end of February, May, August, and November
- £25 per quarter plus shipping
- International shipping available to select EU countries ( At this stage, the customer is responsible for any additional fees such as local VAT - varies by country -, import duties if applicable and any customs handling fees)
How does the Monthly Subscription work?
- One or two full bag of premium decaf coffee each month
- Different roasters featured monthly
- Exclusive access to limited releases
- Ships during the last week of each month
Coffee Quality
How fresh is the coffee?
All coffee is freshly roasted before shipping. UK roasters' coffee arrives within days of roasting; international selections in the Discovery Box may be 1-2 weeks off roast.
Do you sell ground coffee?
We only sell whole beans to ensure maximum freshness and quality. Need grinder advice? Just ask!
Can I choose my coffees?
Currently, we curate all selections. Customisation options planned for the future.
Subscription Management
Can I pause or cancel?
Yes, manage your subscription through your account to skip, pause, or cancel anytime.
Do you offer refunds?
Due to coffee's perishable nature, we can't refund shipped orders. Contact us about any issues.
Shipping
Where do you deliver?
- One-off Drops: UK only
- Discovery Box and subscriptions: UK, select EU countries and USA (additional fees apply for international shipping)
We are hoping to offer more affordable international shipping as we grow. Unfortunately, as a new small business we cannot absorb the cost.
Can I track my delivery?
Yes, all deliveries are sent as tracked.
Need Help?
Questions? Email maria@decafbeforedeath.co.uk or use our Contact Form.